For reservations made directly with us, either by phone or email, the full amount for the first nights stay will be retained or charged to the provided credit card by Beatty Lodge for any reservation cancellation.
Non-Arrival
Should any guest not show up on the booked date of arrival or are unable to check-in due to arriving after the designated check-in time, Beatty Lodge will retain the amount for the first night’s stay or charge for the full amount of the first night’s accommodation, using the provided credit card.
Shortening of Stay
Should a guest, for any reason, wish to shorten their stay, please advise us as soon as possible. To receive a refund of bed nights when shortening your stay, notification of the earlier departure date must be made by 10 am of the day prior to the new departure date. Should you notify reception after this time, an extra full night’s occupancy fee will be charged. Please note that weekly rates are non-refundable regardless of notification of an earlier departure date.